Proper implementation and ongoing training of any technology platform is the essential difference between good & great. Our SnapClose team is here to help you every step of the way!
Standard with all SnapClose installations is a comprehensive Training & Support system designed to help our Clients maximize their experience with all SnapClose products. Plus, we’ll tailor our solutions to meet your individual needs: from on-line guidance and video tutorials… to implementation training and on-demand tech support.
On-Boarding is a critically important step in our holistic customer service process — and, included with your installation will be everything you need to get you up-and-running on the SnapClose system as quickly as possible.
Our team will also work with you to personalize your onboarding experience while aligning SnapClose with your unique business requirements.
While our On-Boarding process will get you off to a great start, to truly optimize the performance of the SnapClose platform — and obtain maximum advantage from the array of tools that we offer — we highly recommended additional training for your team on a routine basis.
We offer multiple pathways to learning depending upon your individual needs and budget, these include:
Multi-Tiered Tech Support
Resolution of any issues that arise while using SnapClose is handled through our multi-tiered technical support process. This process includes both our On-Call Help Desk, as well as Remote Desktop Assistance.
To contact Technical Support, please call 1-877-4-SNAPCLOSE (1-877-476-2725), 9am – 5pm (EST), or email email@example.com